So a while ago my automatic updates told me I should upgrade to Windows 10 on my Windows 7 computer. I did. I've used it find for a while and then suddenly it started repairing itself and I got one of those bsod that eventually lead me to a pick a keyboard set up. It of course made it so that I couldn't use any ports, keyboards or mice no matter which I used. After some reading, I was told to go back to factory settings, but before I did that, I used the backup manager that HP offers. I selected music, videos, and documents, actually I think I selected all of the available options. Anyhow....once my computer was finished backing itself up onto my external harddrive with the HP program, I reset the computer back to factory settings. Upon opening the recovery manager and searching through my recovered files i have everything except my Open Office Files. Is there a reason why this happened? Did I do something wrong? Does anyone know why it wouldn't have accepted those as documents to back up? I'm extremely frustrated as I am a writer, a poor one obviously since I have to use a free program instead of Microsoft Office, and everything I was working on is simply gone with no explanation.
Can anyone help me understand? Possibly even help me find the files if they are somewhere not quite so obvious?