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My all in one computer keeps shutting off. And now it won't work.

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Hi, my HP Pavilion All-in-One - 23-q252 (Touch) (ENERGY STAR). keep shutting off. I just plugged it up just to see what will happen and it was trying to prepare a automatic repair and recovery and systems check but it just turned off. It keeps trying to come on but it just turn off. 

 

Can someone please help me .  my computer is only 6 months old.

Thanks


SD CARD READER WILL NOT READ GOOD CARDPANILION

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THIS IS THE BUILT IN SD CARD READER.  THE CARD IS GOOD-A MESSAGE IS DISPLAYED THAT SAYS THE CARD MUST BE FORMATED.  I CAN PUT THE CARD IN A USB CARD READER AND IT READS OK.  HOW CAN I DETERMINE WHAT THE PROBLEM IS?

Why can't HP Recovery Manager/Back Up Manager save Open Office documents/files?

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So a while ago my automatic updates told me I should upgrade to Windows 10 on my Windows 7 computer. I did. I've used it find for a while and then suddenly it started repairing itself and I got one of those bsod that eventually lead me to a  pick a keyboard set up. It of course made it so that I couldn't use any ports, keyboards or mice no matter which I used. After some reading, I was told to go back to factory settings, but before I did that, I used the backup manager that HP offers. I selected music, videos, and documents, actually I think I selected all of the available options. Anyhow....once my computer was finished backing itself up onto my external harddrive with the HP program, I reset the computer back to factory settings. Upon opening the recovery manager and searching through my recovered files i have everything except my Open Office Files. Is there a reason why this happened? Did I do something wrong? Does anyone know why it wouldn't have accepted those as documents to back up? I'm extremely frustrated as I am a writer, a poor one obviously since I have to use a free program instead of Microsoft Office, and everything I was working on is simply gone with no explanation. 

 

Can anyone help me understand? Possibly even help me find the files if they are somewhere not quite so obvious?

BIOS Update

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Hi all,

 

I've carried out all of the updates in the 'HP Support Assistant' apart from one:

 

HPConsumer Desktop PC BIOS Update (ROM Family SSID 2B4B)

 

I've tried three or four times to update the above which seems to go through okay, however once my machine has restarted it states the same update is available in 'HP Support Assistant' so I can only presume it hasn't updated correctly. It's always listed in the 'Updates Available' section and won't go away even though it seems to have installed and restarted etc.

 

Any help would be much appreciated.

 

Thanks,

 

Mark Wain 

 

 

On Board SD Card Reader Will Not Read The Card When It Is Inserted

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I have had this problem for a long time.  Just now getting around to fixing it.  I have been using an external USB reader to read the SD card which works fine.

 

When I put the SD card into the computers onboard opening the computer tells me that I must first format the card.  Its already formatted with data on it.  So I decline to format it.  MY COMPUTER recognizes it as in DRIVE F-so it is seeing it.

 

I am open for any ideas as to whats wrong and how to fix the problem.  Thanks for your help.

keyboartd sensitivity

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Still searching for an answer to my too sensitive HP keyboard. It adds additional letters or symbols, not always from keys adjacent to the ones I've touched. It was suggested that I remove the HP keyboard that came with my new computer and plug in my old Dell keyboard......but I'd rather see if I can get the new keyboard to be less sensitive. Is this something I can adjust on the keyboard itself or via my operating system software?

create password disk

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I'm trying to create a Password Reset disk but it wants a Floppy or Flash Drive. Will not use my formatted new Data disk in drive E.  Why?

 

date & time are not automatic updating

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Date & time are not being automatically updated through Time.Windows.com


hard drive failure id.UOC7VA-OOO8A1-WPTWXF-61SBO3

HP blocking Windows Reactivation

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I have two HP products that I had to reinstall Windows on. The Pavilion P7-1234 has Home Premium, the ProBook4540s has Windows 7. I've reinstalled the appropriate OS's to both of them, and I have the activation keys that were used on each before the uninstalls. Neither of them work. I called Microsoft about them and they said this was an issue with HP, and that only HP can unblock the keys. I called HP's support line and was repeatedly told that I needed to call Microsoft. 

 

Can somebody tell me what I ACTUALLY need to do so I can jump out of this infinite loop? 

Windows 10 and Edge problems

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I'm not sure what is going on with Windows 10. Until a couple of days ago my PC was fine, then edge disappeared from my Start menu as did all of my Tiles. Edge also disappeared form my Task Bar. It is still on my PC somewhere because it remains my default browser and starts from hyperlinks. If I minimise Edge, there is now way I can call it back. I have been on the Microsoft site and used the available tools but no faults were identified.  Furthermoe, I tried to use HP Help and Support but that seems to have disappeared from my PC as well.  I'm not having a good time at the moment.

Creating a set of system recovery disks.

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i am trying to create a set of recovery disks for this computer.  I have been trying to use "PHILIPS" DVD-R, 4.7GB, 1-16x disk and the computer will not write to these disks,  It gives me a message stating i should use a better disk.  The software states it does not support rewritable +/-RW disks for this operation.

 

What style and brand of disks are recommended for this operation?

Hard drive crashed. Need to restore files from Recovery partition but I do not know best way

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When I go to system recovery, it says  that a backup was never installed however drive D is where my files are.

Recovery disk Needed

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I beed to know where I can get recovery disks for hp pavillion p7 1240 serial num 4ce22106ng product #h2l70aa#aba.  I upgraded to win 10 and that erased my recovery drive.  I do not like windows 10 and want to restore my computer with recovery disk..Any help in this amtter would be appreciated.  I dont have an operating sysrtem on that computer right now.

 

MzTee

eliteDesk 800 G2 wont shutdown

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Hi my Hp Elitedesk 800 G2 restart automatically after i shutdown.  How do i stop this?


My HP Officejet Printer

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I am having streaks through my printout when I clean my printheads yet my inks do not show that they are too low nor has an error light come on.

 

I went into Tools and then when I tried to Align printhead it did a few lines than gave me the following message:

 

Alignment failed:  Refer to device documentation for details.

 

This is the first time I have had any message like this and it always worked before. Can anyone help me figure this out since this has been such a dependable printer.

 

Thanks,

Black screen on pavilion 23 all in one - wireless mouse/keyboard

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Black screen all fans,lights on and activity but no flicker or anything on screen. Tried trouble shooting re bios reset but still nothing any ideas/advice?

WINDOW 8

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MY HARD DISK WAS CORRUPTED SO IT WAS NEEDED TO CHANGE I HAVE GIVE THE PRODUCT IN COMPANY SERVICE CENTER BUT I CAME TO KNOW THAT WINDOW 8 WILL NOT BE INSTALL IN THAT BUT THAT WAS INSTALL IN MY COMPUTER WHEN I BOUGHT THE COMPUTER SO I COULD GET BACK THE WINDOW 8 SOFTWARE TO INSTALL IN THAT COMPUTER

My laptop keeps turning off

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I have just installed a new crucial memory into my laptop so it is now 8gb rather than 4. I ran the diagnostic tests and all good. However my laptop now keeps turning itself off. When i reboot the message i get is ---

 

product information not valid

the following product information programmed into the system board is missing or invalid

sysem board - system board ct number

system board (00A) - system board ct number

enter - continue startup

 

 

What do i do, the laptop keeps switching it self off and more regurly the longer i reboot it.

 

Please help!!!

 

Simon

 

My laptop keeps turning off

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Moved to Notebook for better support.
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