I have 3 HP products, a HP Pavilion dv7 laptop, HP 500Y desktop and a HP Photosmart C309a. The printer is wireless on the home network. I can print from either compter. I can scan only from the laptop. Both computers are Windows 7.
I use HP Solution Center to scan both photos and documents.
Scans to the laptop work fine.
Scans to the desktop results in a scanning error window at the desktop.
The error code is 4, [(0,2,80004005), (2,22,80040001), (3,22,0)]
I have deleted the printer and reinstalled two times. Windows is up to date on both computers.
This issue is a very recent problem - It worked 2 weeks ago.
Any assistance will be appreciated.