I have had issues with this pc,since I purchased it from someone off of KSL classifieds,he said he repaired and sold them.It freezes alot when I am online,or when I am using the ccleaner.I usually have to restart,this time it will not start up.It says disk read error,so I restarted and run through Diagnostics.Everything PASSED except for BOOT PATH:error code BIOHD-5.Suggestions:contact HP Support.So,I did,the guy is very hard to understand,everytime I ask a question,he does not reply.I say 'hello',he says"I am here Jason".But,doesn't answer my questions,and keeps telling me to hold on,(3min-6-min)I am waiting,then he replies'I am back,what can I help you with".I tell him,then he replies"it is either the hard drive is about to expire or the motherboard,and you need to take it in to be serviced".I will not,I have had enough of playing games with support,I really need answers.Can I fix this error,and if so,how do I do this?The system is HP Pavilion Media center m8417c,operating system/Windows 7.The error code occurred after I downloaded Firefox web browser,but it has always freezed up on me everyday 2 or 3 times daily,since I purchased.
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