I have 2 identical HP Pavillion Elite m9550f computers, one for each of my businesses. One crashed and I really need some files that were on it. I pulled the hard drive and put it in an enclosure thinking I could open it, get the files, and put them on my new HP Envy desktop that I just purchased as the replacement computer. The new Envy could not " see" the external drive. Thinking that the Envy is running windows 8 and the Elite was Vista Home Premium and maybe there were compatibility issues, I tried opening the hard drive on the other Elite. The external drive was not recognized by that PC either. I found the device In the device manager, but there are yellow exclamation marks and the " This device cannot start. ( Code 10)".
Any thoughts on how to get my files off this hard drive, at this point, onto either the Envy or the Elite? Thanks!
Any thoughts on how to get my files off this hard drive, at this point, onto either the Envy or the Elite? Thanks!