I have a 64-bit OS HPE-475a desk computer (i7 CPU) with Windows 7 and Norton 360 Premier Edition. The problem I am having is that after the computer starts up, there is an error message: BTTray Error: unable to start Bluetooth stack service
I do not have the Bluetooth icon on the taskbar and the latest solution on Microsoft Community website (http://answers.microsoft.com/en-us/ie/forum/ie10-windows_7/unable-to-start-the-bluetooth-stock-service-when/6e8f0912-2d78-4b23-b9e1-f0332fcdce0a) is only good if you want to disable the service.
Has anyone got a better solution?
Thanks,
Des