I have a Pavilion g6-2240nr laptop with windows 8.1. HP support assistant haas been working fine up to about 7 to 10 days ago when a message came up saying " a problem caused the program to stop working correctly. windows will close the program and notify you if a solution is available". I have tried to uninstall support assistant using add and uninstall programs, but the supprot assistant is not listed so cannot uninstall. I have an HP tech trying to help and he is now saying that I may to reinstall my OS and then reinstall all my prorgams and files. I don't want to have to go this route, but would like some solution.
Robert