RE: HP Support Assistant unable to run, cannot even successfully uninstall.
Have had my desktop since 2010. HP Support Assistant has always worked just fine. Now when I attempt to execute HP Support Assistant it fails to launch, returning the message "An unhandled exception ('System.TypeInitializationException') occurred in HPSF.exe [6264]."
In response, I downloaded the latest version of HP Support Assistant from the HP website and attempted to install it. Some problem was encountered and it asked me if I wished to attempt an install using Recommended Settings. I said yes, but no completion message was ever presented.
So, per the HP troubleshooting suggestions I attempted to uninstall HP Support Assistant using the standard Windows uninstall dialog. But this, too, failed with the message "Error 1316 Network error occurred while attempting to read from C:\Windows\Installer\HP Support Assistant.msi" .
I attempted again to install the latest version of HP Support Assistant, but once the install wizard began the only message it presented was the question about whether I wished to replace existing files. I said yes, the wizard appeared to proceed, yet no completion message was ever presented.
A further attempt with the Windows Uninstall dialog again failed with the same Error 1316 message as before.
So, I'm stumped. Suggestions?
My PC: HP Pavilion desktop, model HPE-170t
OS: Windows 7 Pro, SP 1, 64-bit