I have an all in one HP Pavilion- I can turn the pc on - I can access the 'password' page, but then the screen goes black (I can see the cursor for the mouse) but I cant do anything other than move the mouse (cursor). I have tried and tried (for hours) to navigate through the HP website but have zero idea (as I say, im a non tech guy). please can someone suggest some ides in a language I will understand? thanks :) $50 reward!!
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