I have a Pavilion Elite HPE-500y running Windows 7 (64-bit). My graphics card is an ATI Radeon HD 5770. I am attempting to upgrade it to Windows 8.1 with a DVD.
The installation seemed to go normally until after the first restart when it shows the Windows 8 logo and the words "Setting Up". When it got to about 4%, the screen went completely blank. I waited for 30 minutes and the screen was still blank, so i turned off the computer manually. When I restarted the computer, everything reverted back to Windows 7 and it works normally like before.
I have attempted the installation three different times after updating the BIOS and the graphics card driver. The results are always the same. I have already used the Windows 8 Upgrade Assistant, and I have tried installing Windows 8.1 in a Clean Boot state.