Good morning,
I am currently trying to use the SSM software to deploy a BIOS update to my 300 HP Folio 9470m and am running into an intermittent problem. The problem I am seeing is that sometimes the deployment will fail with a 0x642 dependency error. I have not been able to determine a reason for the failure, and the same package deployment will work on a different laptop.
The only consistency I have been able to reproduce is that if the install fails the first time, it will fail every other time on that particular laptop.
I have included log files from a successful and unsuccessful deployment. I have confirmed that it does not appear to be an issue with using the incorrect BIOS password, because I can set the password to the one specified when I created the deployment database and it will still sometimes fail.
Let me know if I can provide any additional information. Any help would be greatly appreciated. I really would like to be able to use this software as it would make my job managing these laptops a whole lot easier.
Thanks,
Raymond Northcott
Log file from successful deployment: https://drive.google.com/file/d/0By0fDHxxVEc6SHhZb0VDRVRMRWc/edit?usp=sharing
Log file from unsuccessful deployment: https://drive.google.com/file/d/0By0fDHxxVEc6NXdEOTV6bnJ3TGc/edit?usp=sharing