i have question hp support reformatted my computer. i have admins rights . and had no other account on this computer. i had downloaded a mesenger program. before and it connected and run great. since it was reformatted. or recovered, i downloaded the program the security sheild was installed next to it. during the setup with hp helper there was a acount so to hury up i put pony . this issue is with the mesenger i can not run it admins cause its show pony/ my name i unistaled it reinstaleed did a disfrag everthing i can think of, when i open it up and hit connect it frezzes so bad it take me to black screen .i have to hit alt ctrl and delete to open task manger , its says stop responding,. then it wil connect. but its the admins aacount is the problem can some one help/
windows operatying system. 8/64bit
desktop hp110-014