A couple of weeks ago I tried to start my computer (it's 4 years old and I got it from my son when he bought a new one) - It's a Pavilion Elite HPE series and even though it worked the day before, suddenly I couldn't get it to the login screen where I write my accesscode. The screen is sort of windowsblue with a 'sun' (which you cant see only the light) shining down and then theres the arrow a little bit enhanced.
We (my son and I) tried to use the recovery cds we had made, but they didnt work, so I thought maybe we didn't get all the files when making them, so we bought new ones via HP (best2serve). The cd's arrived today and we still can't restart - none of the instructions mentioned on the instruction we got with the cd's works for us, so now I'm stuck. Guarantee ran out a couple of years ago and I simply can't afford to buy a new computer (got fired due to cancer) but I really need one so I can search for another job.
I really hope that someone out there has some ideas on what to try, I would sure appreciate it. I do know some stuff about computers, but not a lot, so any explanation should be simple, plus i'm danish so the technical terms I most likely won't understand ;)
Thanks in advance, I would soooo appreciate any help.
/ Suzy :)