Help,
I bought a Omni27 about a year ago and its been ok except for the Windows8 OS. It's not practical on a desktop for me.
My problem is this:
I need my Windows8 Professional License key for the current install to give to Microsoft which has a program to give you a Win7 Pro key in exchange if you HATE Windows8. WHERE IS THE KEY!!!
Here is what I did:
1) MS said to call the Vendor cause they have a record of the unit as the install was OEM
2) I called HP support and they said they do not support downgrades. I explained everything and in an Indian accent I was tursely told they do not support downgrades. I explained again, that I am not asking them to help me downgrade I just want the lic key or to know where it is anywhere on the PC. They are like idot drones..... Nothing
So I have resolved to start up in win8 one last time, have MS go into the system remotely and fish out my lic key then send me the new KEY. I hope this works.
If anyone has a better way to deal with the issue let me know. I am putting in a new HD and installing Win7 clean and keeping my old drive to migrate data back to.
The computer came without much documentations. Unlike my Dell PC's which come with stickers for the OS and other DVD support with docs, HP was lean to nearly zero!