Hi can't restore OE factor reset my HP laptop ... Any help
Can't restore
PC don’t works
Good morning everyone!
First excuse me if I do some english mistakes, I am not an Englishman.
so, this morning I start my computer like everydays and it told me « Preparing Automatic Repair ». Just after, the screen told me « Choose the language » (between English (US) and English (UK)).
After, I had the choice between « Troubleshoot » and « Turn off your PC » so I choose troubleshoot
then « Advanced options ».
After, the options « System restore », « go bzck to the previous version », « system Image Recovery » and « start-up Repair » didn’t work. The only options that work are « command Prompt » and « UEFI Firmware Settings ».
So I don’t know what I must do...
Thanks in advance for your help!
Tristan.
cant find my device model listed on hp support which is OMEN 15-ce0xx
cant find my device model listed on hp support which is OMEN 15-ce0xx (accordind to the info in the operating system)
i let the hp site identify my laptop which it identifies as OMEN by HP - 15-ce018dxand the audio drives i installed from
OMEN by HP - 15-ce018dx model dont work on my laptop please help
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Thanks.
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Hi, I'm trying to help a friend fix his HP Envy M6 which was running windows 8.1 originally and he later upgraded to windows 10.
He wanted to start fresh so I used his restore disks to factory reset the laptop. We went through all 5 discs and it rebooted to a screen saying it was installing the software. During this process unfortunately the power lead was pulled out and the laptop turned off. I was unaware his battery was no good anymore. FACEPALM!
SO. I rebooted and as I thought it messed up the process and I needed to start again so I started again from disc 1. It starts the factory restore process and very quickly completes
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2. Copying files required to restore the hard drive
These both complete in the first minute then it sits there on 100% for about 5 minutes then it jumps to about 15% and displays the error "The destination drive is not connected", I press ok and it returns to the opening screen on the restore and is frozen and i have to hard reset the laptop.
Its stuck in this loop and I cant get out if it, I have reseated the hard drive numerous times, cable is connected but I cant even see anything in the bios about the hard drive. I plugged the hard drive into my laptop via USB and i can read and write with no problems and format.
When i plug it into my laptop after a failed restore attempt it does have a folder on it which I assume is the files it copied over.
I'm totally stuck, never had this issue before with a HP restore so I'm hoping someone has some ideas.
That is for the help
Trippy
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Is there is a way to download a starup package?, like if you use a win-10 disk ??... we're under warranty still... I read a lot of Q/A from your community blog, and nothing helps, can someone please help us?, how can I contact HP tech support ???, or ealse ??
Thanks in advance ya'll
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I've got a compaq pro 6300 mt desktop PC that has 4 usb 3.0 ports available.
These ports were OK when I had W7 Pro installed, but now on W10 / v.1903 they run just as usb 2.0 ports!
Having read another thread about a similar situation here, I did update my bios to v.2.99 first and to v.3.07 right afterwards. Susprisely my problem did not get fixed!
The version of Intel USB 3.0 eXtensible Host Controller driver windows update has installed is 10.0.18362.1 (18/03/2019) provided by microsoft.
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Thank you!
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