I recently purchased new HP Envy desktop with Windows 8. I upgraded to 8.1, then purchased MS Office Home & Business which I downloaded. Worked great for a few days, then Office disappeared from everywhere except my directory (listed as office 15). When I visit the Microsoft site for my account - it shows no record of my download - nor my purchase.
When I run the troubleshooting guide - it shows I have an incompatability issue with the OPSPREARM file under office 15.
When I search for the Microsoft telephone support number, the screen says call the following number (then doesn't list one) - then asks if the information was helpful. It hasn't been.
Anyone else seen this issue - or have ideas to help me resolve?
Frustrated Hatewin8.